Longer Support Windows
Coverage that runs past your own team's working day, up to 24/7.
Managed Services
Outsource the mundane, focus on high-value
Nobody hires a full-time plumber. Yet a single mid-level data hire costs about $148,720 a year fully loaded — and most teams need a fraction of that person's time. We staff the fraction instead: architecture, DevOps, governance and support, scaled to the work in front of you.
The cost of hiring insteadEstimate
BI AnalystData EngineerArchitectDBA
Median US salary$0
Taxes, benefits, overhead, equipment$0
One full-time hire$0
How much of them do you need?
Used
Idle
Work you actually use$29,744
Paid for, not used$118,976
Illustrative, built from published US salary benchmarks for a mid-level data role. Your figures depend on level, market and benefits load.
What you gain
Always-on, without the headcount
Managed services should buy back your team's attention — not add another vendor to manage.
Extended Capabilities
Skills you'd struggle to justify hiring for, available when they're needed.
Best Practices
Twenty years of patterns applied to your platform, not reinvented on your time.
Fractional Services
Pay for the slice of a specialist you actually need.
What's covered
Talk about coverage
The work that never makes the roadmap
Permission requests, broken extracts, the backlog nobody gets to. It's unglamorous work that quietly consumes a quarter of an analytics team's week — and it's exactly the work that causes 60% of data-quality errors when it's rushed.
We take it off your plate with a defined support window, proactive monitoring that catches issues before your users report them, and steady progress against the backlog.
- Break/Fix SupportSwift resolution when something unforeseen goes wrong.
- Backlog DevelopmentBridging the gap between the ideas queue and implementation.
- Proactive MonitoringAnticipating problems rather than waiting for a ticket.
- 24/7 Support WindowAlways-on expert assistance, with time-zone-aligned near-shore teams.
How we're different
Managed, not just monitored
Four things we bring that a help-desk contract doesn't.
A help-desk contractReactive
- ×Waits for you to raise a ticket
- ×Restores the service and closes it
- ×Hands the root cause back to your team
- ×Answers inside its own working day
Managed serviceOurs
- ✓Proactive monitoring catches it before your users report it
- ✓DevOps — the fix ships without breaking the next thing
- ✓Testing — the fix is verified, not assumed
- ✓Analytics governance — the change is recorded and defensible
- ✓Time-zone alignment — near-shore, inside your working day
Platforms we support
Analytics & BI
TableauPower BILookerAlteryxSisenseStrategyMosaic
Data platforms & cloud
SnowflakeDatabricksMicrosoft Azure
Catalog & governance
AlationCollibraMicrosoft Purview
"Our Data Meaning Associate was a game changer… saving me about 2-3 hours a week!"
Get your team's week back
A quarter of an analytics team's time goes to routine work. Let's talk about which of it should stop being yours.